Being polite in your invoices also helps you get paid faster, according to a FreshBooks study. Courteous communication helps you maintain strong professional relationships with your clients, which increases your chances of landing repeat business. Always Be PoliteĪlways be polite when wording invoices and all accompanying communications, like emails. When you write invoices, as soon as the work is done, you’ll remember all the details and be less likely to make mistakes in your invoice, which can confuse or anger clients, delaying payment. Not only does it mean you’ll get paid sooner for your services, but it also means you’re writing invoices while the work is fresh in your mind. Ideally, you should send your invoice immediately upon job completion. It’s important to create your invoices and send them out to clients as soon as you complete the work you’re billing for. Be sure your invoice payment terms aren’t overly complicated either-all you need to include is the payment due date, any applicable late fees, and your preferred payment method. In your ‘goods/services rendered’ field, avoid using technical, industry-specific jargon wherever possible. When writing your invoices, make sure the details are clearly written as possible. It can be jarring for even a long-standing client to come across inconsistencies in their invoices, and it can even lead to late payments. It’s critical that you keep consistent with both wording and format in your invoicing system, between invoices, and within a single document. Aside from a short personal message (e.g., ‘thank you for your business’) at the bottom of your invoices, everything else should be strictly limited to the required information. To ensure prompt payment, it’s best to keep everything as professional and to the point as possible. Use Professional LanguageĪn invoice is a formal business document, so your language should be written with that in mind. Here are some tips for communicating with clients about invoices: 1. The right messaging, both within the invoice itself and in the accompanying email, can motivate clients to pay the invoice right away. Invoices are documents that enable small businesses to receive payment from their clients, but there are strategies for sending invoices that are more likely to get you paid quickly. How to Follow up on Unpaid Invoices įrequently Asked Questions Tips for Wording Invoices That Get Paid Here are the topics we’ll cover to help you learn how to word an invoice professionally: How to improve your invoicing system for prompt payments and great client relations.How to follow up on unpaid invoices via email in a polite but firm way for more immediate payment.
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